Reimagining the student experience by fixing recurring sign-in issues, improving notifications, and unifying myCourses and SIS access.
Students relied on the existing Pulse platform, but recurring sign-in errors, delayed notifications, and missing features made it unreliable for daily academic use. The goal was a unified experience with quick access to myCourses, SIS, timely alerts, and cleaner navigation.
We spoke with students about daily tasks, failure points, and what an ideal flow should feel like.
If login breaks, the app is dead. Reliability beats extra features.
Notifications must be quick and relevant to deadlines, announcements, and classes.
Students want one app that quickly routes to myCourses, SIS, schedules, and announcements.
Navigation was reorganized around top student tasks to reduce 'Where do I go?' moments.
Today's classes, deadlines, and quick actions.
myCourses, assignments, grades, and resources.
SIS access for enrollment, payments, and official information.
Core screens were designed for speed, clarity, and daily use.
A more reliable and unified student experience designed around real student tasks.